First, I cannot thank you and your entire team enough. Not just for seeing me yesterday and making an exception to your rule by cleaning my teeth on our first visit. You clearly articulated your rules and boundaries, yet, you allowed me my voice and respected, without judgement, the nature of my trauma.
I was particularly grateful and impressed by your willingness to work collaboratively. I felt reassured that you seemed to respect that I am a patient who understands my own body, my own reactions and needs, and that within your boundaries, you did everything to accommodate me. This is a rarity in today’s health care world.
You’re an amazing dentist and an amazing woman. I, too, was a sole business owner for decades and I understand some of the challenges involved. You’ve created a wonderful team – especially the hygienist who was also in the room. I apologize for not remember her name: I do remember that she seemed intuitively to know when my anxiety level began to rise, and her gentle touch was magic.
I also greatly appreciated your assessment of Dr Paul Chilton’s work. Not every professional is so generous with a colleague’s handcraft, and I will certainly pass it on. Incidentally, you are the only other dentist besides Dr. Paul who has been willing or able to provide simple, clear explanation of what was “in my mouth”, why, what I would need going forward, when, etc.
I do hope my anxiety and how it presents was not too difficult or uncomfortable for you, or your staff. I doubt at my age my dental trauma will ever go away, but after yesterday’s visit, I’m less likely to lose too many nights sleep in advance of my next visit!
Again, I cannot thank you enough!!
I would recommend Mpls Dental. As a new patient I did my research for the best dentist I could find. After meeting these professionals, and the staff, I knew I had made the right decision. After meeting Dr Hodd and seeing her attention to detail, I could tell my personal comfort and safety were important to her. She explained everything regarding my procedures and answered all my questions. And last, but not least, I was loving every minute in the beautiful, tastefully done, office! Highly would recommend Dr Hodd and her staff!